Privacy Policy

Last Updated: January 1, 2025

1. Introduction

OurDream AI Global Hub ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using OurDream AI, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Email address and account credentials
• Profile information (username, avatar, preferences)
• Payment information (processed by secure third-party providers)
• Age verification information
• Communication with our support team

2.2 Usage Information

We automatically collect certain information about your use of the Platform:

• Device information (browser type, operating system, IP address)
• Usage patterns (pages visited, features used, time spent)
• AI conversation metadata (timestamps, character selections)
• Cookies and similar tracking technologies

2.3 Chat Content

Your conversations with AI characters are stored securely to enable conversation memory and continuity. All chat content is encrypted end-to-end. You can delete your conversation history at any time from your account settings.

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining the Platform
• Processing transactions and subscriptions
• Personalizing your experience and recommendations
• Improving our AI models and platform features
• Communicating with you about updates and support
• Ensuring platform security and preventing abuse
• Complying with legal obligations

4. Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

• Service Providers: Trusted third parties who assist in operating our Platform (payment processors, hosting providers)
• Legal Requirements: When required by law, court order, or government request
• Safety: To protect the rights, safety, and property of OurDream AI and our users
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for all conversations
• SSL/TLS encryption for data in transit
• Secure data storage with access controls
• Regular security audits and penetration testing
• Employee training on data protection

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to certain processing activities
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at privacy@ourdreamaicom.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

8. Children's Privacy

The Platform is not intended for users under 13 years of age. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on this page with a new effective date.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at privacy@ourdreamaicom.com.